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Shipping

Thank you for your interest and support in our products! To provide you with a clear and comprehensive understanding of our shipping policy, we have prepared the following detailed terms. Our goal is to ensure a delightful and worry-free shopping experience for you.

Order processing time : To meet your varying delivery needs, Orders will undergo verification, quality checks, and packaging within 1-3 business days after placement. 

Shipping Time 

Region/Market Shipping Method Cost Estimated Shipping Time 
U.S.A. Standard Shipping Free Shipping 15 - 35 business days

Delivery time = order processing time + shipping time

Note: We rely on local UPS, USPS, FedEx, or DHL couriers for shipping.

Shipping Limitations::In order to better serve you, please note that our delivery service is currently available only within the continental United States. Deliveries to other overseas regions are not supported. Additionally, we regret to inform you that we are unable to ship to the following address: 

  • P.O. Boxes
  • APO Addresses
  • Hawaii / Alaska
  • Puerto Rico
  • Military District
  • Virgin Islands
  • Guam

Customs Duties and Related Fees: Our website does not charge any taxes.To ensure transparency and fairness, any potential customs duties and related fees will be the responsibility of the customer.If a customer refuses to accept the package due to import taxes or duties and it is returned to us, the customer will be responsible for all return shipping costs, customs fees, and associated charges.

We understand that estimated shipping times are provided for reference and actual delivery times may be affected by factors such as weather and customs inspections. Rest assured, we will promptly handle any special circumstances and maintain timely communication with you.

For any questions or special requests, please do not hesitate to contact our dedicated customer service team. We are committed to providing you with the highest quality products and service.

Thank you for entrusting us with your business. We look forward to serving you with excellence in our products and services!

Email:  service@hometu.com

Tell: (213) 791-3370

Working time: Mon-Fri 9 am-6 pm CST